Did you know that The Brick furniture company has been in business since 1971? This company began as a single furniture store but has since expanded to include more than 209 stores alongside seven distribution centers throughout Canada.

For more than 50 years, The Brick furniture company has been an affordable furniture solution for many. 

Yet, even though this company is a fan favorite amongst shoppers, are you going to get what you pay for when buying furniture from them?

As is often the case with businesses that have been in business for a long time, there have been some issues with The Brick furniture company.

Because of numerous negative reviews, new and old customers are questioning if their affordable furniture items are actually good quality. 

In general, The Brick furniture company manufactures good quality furniture items. Despite encountering some bad reviews in the last few years, many customers are satisfied with their furniture purchases.

When you buy The Brick furniture, you can expect it to last you a few years to more than a decade. 

Continue reading if you want to know what you can expect from The Brick furniture company.

If you know what to expect from this company, you will be able to determine if this company is the right fit for your needs. 

3 Common Problems Seen With The Brick Furniture Brand

Are you curious about the three most common problems customers experience with The Brick furniture company? 

After spending countless hours searching the internet, so you don’t have to, we came across the biggest problems you need to note.

Armed with this information, you will have a much easier time establishing if The Brick furniture brand is worth your time. 

Missing Parts And Broken Furniture Upon Delivery

When receiving furniture items from a store you have trusted, the last thing you expect is missing parts or broken furniture.

Not only does this delay you from being able to turn your home or office into the space you envisioned, but it is also inconvenient if you need the furniture to use as soon as you buy it. 

Unfortunately, many customers have stated that they have received missing parts and broken furniture when they have ordered from The Brick furniture company.

In addition to this, the company seemingly has a reputation for delivering furniture items late (with many customers having to wait upwards of eight months) or not at all in certain instances. 

Let’s look at a few examples. Some customers have received scratched furniture or couches with rips and tears in the fabric.

Others have had damaged furniture that is dented or broken in some way. Additionally, there are customers who have only received part of their order. 

Poorly Constructed Sofas And Beds

When you buy a sofa or a bed you want it to last many years. These furniture items are meant to be comfortable, durable, and worth your money, considering they usually cost quite a sum. Essentially, you likely expect them to be constructed to last. 

When looking at the many reviews that customers have posted about The Brick furniture company’s sofas and beds, it became clear that they often failed to deliver quality sofas and beds.

Countless customers have experienced problems with these two frequently purchased furniture items. 

For example, a few customers have noticed the stitching on their mattresses coming loose within a few months of owning their mattresses.

Others have stated that their mattresses and sofas are sagging with bunching fabric, making them unusable.

Additionally, some clients have complained about the quickly fading sofa fabric, which has occurred within a few months of owning the material. 

Easily Breakable Furniture Items

The last thing you want is your new furniture to easily break shortly after buying it. Unfortunately, many furniture companies manufacture easily breakable furniture at a low cost.

Although you wouldn’t expect easily breakable furniture from The Brick furniture company, many have bought items that have broken easily and shortly after they were purchased. 

One customer’s bed frame broke shortly after buying it, and he now has to support it with bricks. The same customer bought a coffee table that shattered when he tried to unwrap it.

Additionally, other customers have bought bed frames that have collapsed despite being sold as units that could hold 700 pounds. 

3 Top Tips You Need To Know When Buying Furniture From The Brick Brand?

After reading about the issues seen with The Brick furniture company’s furniture, you’re likely wary about buying products from them.

Despite its furniture and store issues, this brand is still recognized for manufacturing good quality furniture. 

When shopping at The Brick furniture store, you might have trouble differentiating between what products are good quality and what products are bad quality.

Fortunately, there is a simple solution to help you with your furniture selection dilemma. All you need to do is follow the tips we have listed below.

Research Furniture Reviews

The easiest way to determine if a furniture company produces good quality furniture is by researching reviews about the various products they manufacture. 

Usually, you can find reviews on the company website and trusted review websites like Trustpilot and on forums. You can also find reviews on the company’s social media page. 

After looking through the furniture reviews for The Brick furniture items, you’re interested in; you will have a better idea about if you want to purchase products from them. 

Establish What Materials are Used

What materials a furniture company uses for their items can tell you a lot about whether they are of good quality or not. Often if a company uses bad quality furniture fabric and upholstery, your items won’t last very long. 

That’s why when evaluating the furniture items you’re interested in at The Brick furniture company, you need to establish what materials are used.

Often you can find this information on the company’s website, or you can ask in-store.

Evaluate the Craftsmanship 

In addition to establishing what fabric a company uses, you also need to evaluate the craftsmanship of its furniture products.

Like with fabric, poorly constructed furniture is not going to stand up to the test of time, and you will have to replace items quickly. 

When evaluating the craftsmanship of furniture products at The Brick furniture store, you need to check couch frames, the sturdiness of tables and chairs, and how items are joined together.

Additionally, sit on the items you are interested in to test their weight. 

The Wrap-Up!

With more than 50 years in the furniture industry, The Brick furniture company has a reputation for delivering affordable furniture to many people across Canada.

However, as evidenced from our article, they have experienced their fair share of issues in recent years. 

Even though the company has hit a few bumps along the way, they might still be a great furniture store option for you.

That’s why you need to make up your mind based on the good and the bad.

Additionally, by utilizing the tips we mentioned in this article, you will likely have no issue making the right decision surrounding The Brick furniture company. 

Sources:

Sitejabber Reviews: The Brick Furniture Company

About The Brick Furniture Company

Complaints Board: The Brick