When I went online looking for a rug, my mind was racing because I needed a statement piece that added color, texture, and function to my space.

Rugs.com was among the many stores I checked out, and honestly, I couldn’t wait to visit their showroom. I recently had to bid my favorite rug goodbye, and if you’re like me, you know how important it is to get just as suitable a replacement.

Are rugs.com rugs any good?

The rug I got is just perfect. I definitely recommend their rugs. It feels great on the feet, and my puppy loves it too. The rug is exactly what I was looking for. I bought one for my living room, and I am going back for another for my bedroom.

So, what exactly would you be getting if you bought a rugs.com rug? This article will answer all your questions and reveal some of the exciting details I learned about the beautiful rugs.com rugs.  

How Much Do Rugs.com Rugs Cost?

To cater to the various needs of millions of customers, rugs.com sells more than 40,000 carpets from over 600 manufacturers. They have numerous designs such as Persian and oriental and modern rugs. 

Therefore, the cost of a rug depends on what type of rug you’re looking for. For example, no-frills synthetic carpets start at less than $1 per square foot, while high-end wool carpets can cost as much as $25 per square foot or more.

The average price is around $12 per square foot, but this varies widely depending on the brand, size, and material.

Rug pads are also sold separately and cost between $1 and $2 per square foot on average.

Does Rugs.com Have Refund Policies?

When you shop at rugs.com, you’re in good hands. In the rare case that your rug isn’t perfect, the company offers a 30-day return policy.

You can request a full refund for an item within 30 days of delivery if the rug was delivered damaged or you are unsatisfied with the product.

You can also exchange a defective or damaged rug within 30 days of delivery. Unlike stores that have shady and fishy return policies, rugs.com puts the needs of its clients first.

The company will provide you with a prepaid shipping label so that you can send back the rug at no cost to you. This gesture is enough evidence that they have top-quality rugs. Rugs.com can’t be in the business of constantly taking back rugs.

I spoke to the store manager, and from what I gathered, they barely get complaints. That should be a hint of how perfect their rugs are.

Does Rugs.com Deliver Rugs?

Rugs.com offers free shipping on all orders, no matter how big or small they are. They ship all rugs via FedEx Ground and pack them up in the most effective way possible to ensure they arrive at your home quickly and in good condition.

Every rug leaves the warehouse within 24-48 hours after placing your order. So, don’t worry about wrangling up some friends to help you carry that giant circular carpet through the doors of your apartment building.

Delivery is one of the essential post-purchase customer services. Consumers are more pleased with stores that save them time and money by delivering the bought item.

Once your rug has rolled out, you’ll receive an email with the tracking number and a link to track your package. This way, you can ensure your rug isn’t stuck at the warehouse or lost in transit.

However, the free shipping policy does not apply to customers in Alaska, Hawaii, Puerto Rico & US Virgin Islands. You will have to find your own means of transport if you live in these regions.

How Long is the Warranty on Rugs from Rugs.com?

Unfortunately, rugs.com doesn’t offer a warranty program for its rugs. However, the company works with third parties such as Mulberry to offer a one to a five-year protection plan for clients in the United States.

Moreover, their 30-day full refund policy allows you to return the rug if you notice any defects. It is rare to find defects on rugs.com rugs, but 30 days is ample time to contact the store and figure a way out. 

What Is the Best Day to Shop for Rugs at Rugs.com?

If you are wondering when is the best day to shop for rugs at rugs.com, I’d advise that you don’t visit on the 4th of July. Their stores are closed then.

While I know that you are eager to purchase a rug and love it with your home, shopping at the right time can help you save a great deal of money.

The store is open from 10 am to 6 pm from Tuesday through Saturday. If you want to avoid customer rush, go on a weekday. If you have a lunch break at work, rush to the nearest rugs.com store.

I’m sure the store won’t be as packed. To get the best deals on rugs, aim for Black Friday sales, their Labor Day rug sale, or Presidents Day rug sale.

These sales offer significant discounts of up to 80% on rugs from different brands and collections, such as the Moroccan Trellis, Finsbury, and Boston collections. In addition to offering discounts, these sales also include free shipping.

Customer Reviews

Generally, according to customer reviews posted on Trustpilot, most people who have purchased a rug from rugs.com agree that it is a great store. Their great experiences are enough grounds to recommend family and friends to give rugs.com a try.

Specifically, many were impressed by the store’s wide selection, quality of products, fast delivery, free shipping, and returning, they see this in my room feature, and the user-friendly website. The store manager in the branch I visited was also very friendly and helpful.

So, that says a lot about their customer service. 

Conclusion

A rug is one of the first things you notice when you enter a room and can make or break the design of your space. I know that rugs are more than just fibers woven together. Fortunately, rugs.com understands this.

The store has a wide collection of rugs to choose from, at excellent prices. They also have a good refund policy and free delivery services for their customers.

It would be best if you took advantage of their see this in my room feature. With this, you get to see how the rug will look in real life, in the exact spot you want to place it.

Resources

Rugs.com Official Site

Trustpilot: Rugs.com Customer Reviews