If you’re looking for the best furniture for your living room, bedroom, or dining room, Marlo furniture might be just what you’re looking for. The company, founded in 1955, has focused on research and innovation over the years to develop some of the best quality furniture you’ll ever find. 

We love Marlo furniture for the variety of furniture options offered to customers. This ranges from classic antiques to modern designs. You’ll get a chance to access high-quality leather and wood models.  

You’re also given the freedom to finance your way on some products. However, some customers have expressed frustrations with Marlo furniture. 

Most of the complaints focus on the quality of service and not the quality of the product. But should you still proceed to purchase Marlo furniture? We’ll help you to make a sound decision. 

Why Buy Marlo Furniture?

We know that you’re here because you’re looking for the best quality furniture that will meet your needs and that of your family.

Additionally, you would want to purchase furniture from a company having the best customer service and reliable delivery options. 

When it comes to quality, few players in the industry can compete with Marlo furniture. We can attribute their quality to the long-term operation in the industry, which has seen constant research and innovation. 

But why would anyone buy a Marlo product? Let’s highlight the reasons below:

Quality of Furniture

Marlo furniture doesn’t compromise on the quality of furniture offered to customers. Deep research and innovation go into the design and development of the furniture to ensure that customers get value for their money. 

As we have seen above, Marlo’s designs range from classic antiques to modern designs. You’ll also access high-quality leather and wood models. 

The high-quality leather and wood make the furniture highly durable. It also makes the furniture very comfortable. 

White-Glove Delivery Option

Most customers prefer to have their furniture delivered to their doorstep after purchasing. Marlo Furniture has capitalized on this to come up with a delivery program. This is something you’ll never find with some furniture brands. 

The White Glove Delivery option comes with inspection, unpacking, disposal/removal of packing materials, setting up merchandise in your preferred room, and transporting your order down or up a maximum of 3 flights of stairs. 

If you choose this delivery option, just buy your furniture of choice and wait for it to be delivered. 

Special Financing Available

If you want to buy a piece of furniture but don’t have all the money to pay at once, Marlo furniture is the best option. 

The company has a special financing option that lets you buy an item and pay for it over time. 

Using affirm, you can make monthly payments distributed over 3, 6, or 12-months. There are no hidden fees associated with the payments. Payment is also quick and easy. 

However, to enroll in the special financing program, you should have a good credit score. 

If you plan on joining the program, a sales associate can help with your application and provide you with a credit decision within minutes. You’ll then be allowed to purchase furniture even if you don’t have full cash. 

Variety 

Everyone who has tried shopping for Marlo furniture has been met with various options to select from. The company categorizes products on their site into the living room, dining room, bedroom, entertainment, office, mattresses, home accents, and outdoor. 

Under each category, you’ll come across hundreds of products that you can choose from. They also have different price ranges, from the cheapest to the most expensive. 

For instance, you’ll come across hundreds of sofas to choose from. Ensure you go for furniture that is within your budget. 

Convenient Locations

The company has several brick-and-mortar locations across MD, VA, and DC areas. You can easily access the locations to purchase your furniture of choice. 

Challenges with Marlo Furniture

Despite Marlo furniture being among the top brands in the industry, there are challenges that the furniture presents. Many customers have raised complaints with the company and pointed out things that need improvement. 

Some of the challenges you’ll encounter are related to customer support and delivery. Let’s focus on them below:

Delivery Problems

Even though the White Glove delivery option makes things easier for the customers, some have still experienced challenges with deliveries. In most cases, the deliveries are delayed. 

Even though you might be promised an immediate delivery after paying for the furniture, you might be surprised to get your furniture after several weeks or even months. 

One customer complained that they ordered tables from Marlo, but didn’t receive deliveries 8-months later. To make matters worse, they asked for a refund but got nothing. 

This can become extremely frustrating, especially when the furniture is required for immediate use. 

Unreliable Customer Service

If you check the Marlo website, you’ll notice there are different avenues to contact customer support, including through email (contact@marlocustomercare.com) and phone calls. There is even an option to shop via call. 

However, customer support is unreliable and not straightforward in their communication.

For instance, you might be promised delivery within the day but end up getting your furniture after months. Support won’t even call you to notify you of any changes in delivery plans. 

They also won’t be clear, especially when you ask for a refund. 

Opinion from Reviewers

There are several reasons why we think Marlo furniture is a top-quality brand. First, the company designs furniture from high-quality wood and leather. There is also a White Glove delivery option and special financing option that many customers find interesting. 

If you check online, you’ll find mixed reactions from different reviewers. Some customers even go further to recommend the brand to potential buyers. 

However, there are still many reviewers who have raised complaints about the unreliable customer service and delivery challenges. 

Still, Marlo furniture is among the best brands on the market, and we guarantee you’ll get quality furniture at an affordable price. 

Conclusion

Marlo furniture isn’t among the best furniture brands by chance. It has taken years of continuous research and innovation to produce such quality products. 

As we have seen, their furniture is designed and made using quality leather and wood. Customers also select from a variety of furniture options at convenient locations. 

The company has in place a White Glove delivery and special financing option to make things easier for you. 

However, you might still encounter some problems with this brand, such as delivery challenges and unreliable customer service. 

Nevertheless, we recommend Marlo furniture anytime you want quality products for your living space, dining room, or bedroom. 

Sources:

Marlo Furniture

Affirm

Sofas & Couches | Reclining, Sectional, & Leather Sofas

Store Locations | Marlo Furniture

Marlo Furniture Reviews & Complaints

Marlo Furniture Warehouse Review