We’re grateful e-bikes came to relieve environmental degradation and save us the energy we’d use pedaling. But when my motor began acting up right after I’d figured out how to negotiate stop signs, I decided to check around. I realized there are some issues that Aventon users commonly experience. 

Common problems associated with Aventon bikes arise from wear and tear of components and loose connections. Most users complain about the throttle, and almost everyone faces battery issues at some point.

Whether you’re thinking of purchasing an Aventon bike or are just curious, this article is for you. We will look at five of the most prevalent issues reported by users and owners of Aventon bikes and other associated brands. 

We will also mention possible solutions to help you with these problems. Let’s get started.

5 Common Problems Associated with Aventon Bikes

1. Reduced Battery Performance

All Aventon electric bikes have lithium batteries (lithium-ion or lithium-polymer) that are highly durable and recharge rapidly. Despite this, e-bike batteries are most vulnerable to damage because of their working conditions and bike position.

Replacing a dead battery may be pricey, so learn how to detect the problem before it gets to that. Damage to an Aventon battery may be due to a variety of factors, including:

Decreased Capacity

Most e-bike batteries have a life cycle of 2 years for an everyday rider (approximately 1000 charge cycles) and five years for the occasional user. After this period elapses, the battery can still serve you, albeit with decreased performance. The battery is dying naturally.

Improper Charging

If you’re the kind that waits until the battery is below 10% before plugging it in for the night, you might be destroying your most important component. When you acquire an e-bike, you should first charge the battery for 24 hours straight. Failure to do so will result in problems.

Manufacturers recommend charging the battery even while the bike is not in use. Ask a family member or friend to assist you if you’re on vacation.

Physical Damage

Physical damage may be intentional or accidental. If you’re constantly picking the bumpy route or keep letting your bike drop to the ground, you risk ruining your battery. An accident may also break the BMS (battery management system).

Unfortunately, there’s very little you can do about an impaired BMS other than consult an Aventon service center. A technician will use a multimeter to check the battery voltage to determine whether it’s worth replacing.

Inappropriate Storage

These batteries have tiny cells made up of chemical compounds. This means that You must adequately monitor the storage process. Extreme weather conditions might have a detrimental impact on your battery.

The optimal storage temperature range is 40°F – 90°F (4°C – 32°C). Thus, it might be beneficial to store your bike when it gets too cold and not leave it parked directly under the midday summer sun.

2. Loose Connections and Wiring

My ride to work passes through a slightly bumpy, hilly stretch. I’ve noticed that I tighten all connections and external wires more frequently than riding in other places. I only used my bike for my daily coffee run and the occasional grocery shopping through a well-tarmacked road.

Ensure damaged wiring is repaired and loose connections tightened. Go the extra mile and disconnect the contacts. Clean them before reattaching to minimize corrosion.  

3. Defunct Motor

The motor has components that are highly susceptible to wear and tear, such as the bearings, disk brake, or gears. Wear and tear lead to hub motor noise, which can also be due to a loose bolt.

Get a professional to check out the bearings and gears. The sound could result from friction as the metallic parts grind against each other. If it’s the case, a little grease will resolve the issue. If the problem persists, you have to replace the worn-out parts.

When the controller malfunctions, the hub motor stops spinning. This indicates that the motor isn’t receiving any electricity to work. It could also signify a loose or damaged connection.

Assess the wiring and controller to locate and fix the issue. DIY is viable if you are technically inclined, otherwise call your local Aventon store and schedule an appointment. You can also contact support online via their website.

4. Throttle Issues

Throttle damage is primarily caused by improper usage. It is frequently accompanied by the breakage of the wire that links it to the motor. This occurs when the throttle is replaced too rapidly or abruptly.

The majority of people are also dissatisfied with the 0 start throttle. Before the throttle is actuated, you must pedal one revolution. It’s a nightmare at stop signs. To get started, you must make one revolution to propel yourself ahead.

Users with bad knees report that it is sometimes difficult to get started. It compels them to strain their knees before they can begin pedaling.

5. Compromised Chainstay Motor Connection

The arrows that secure the chainstay (located near the rear wheel) to a motor cable connector could be misaligned. Inspect the cable in this area for damage. Ensure when you move the handlebars, no wires in the grommets are strained or under tension.

You should check the motor and its connection to the chainstay. It is close to the frame where your chain is positioned. It’s also a good idea to double-check that the chain or belt is attached correctly.

Do Aventon Bikes Offer Warranty?

Yes, they offer a warranty on bikes bought directly from Aventon or an authorized dealer. And just like many other traditional bike shops, they offer some sort of limited guarantee. I say “sort of” because there are special conditions, such as:

  • Manufacturer defects – 1 year from the date of original retail purchase.
  • Frames and forks – Warranted for the lifetime of the original owner.
  • The bike must not be altered or modified in any way and must be used for the intended purpose.
  • Damage resulting from normal wear and tear is not covered.
  • The guarantee is non-transferable. 
  • The claim must be made at the point of sale and extends only to the original buyer.

The limited warranty runs through the course of your bike’s lifecycle, but don’t expect to keep the cycle for ten years and still make claims.

Don’t expect any leniency if you’ve pushed your bike well past the last stage of its usable life. Suppose you’ve been riding your bicycle every day since you were 17, and you’ve just blown 25 haphazardly-arranged birthday candles; it might be about time to put the old cracker away.

What Happens When I Crash My Aventon Bike?

Even though accidents happen, Aventon will not extend its limited warranty in such a case. Claims citing crashes or accidents will not be approved. 

The e-bike warranty only covers defects that arise from manufacturing defects.

In Summary

Aventon bikes are some of the best in the market. You can easily recognize any of the five common problems mentioned above and resolve them. If your warranty is still valid and your claim is legitimate, visit your local store or make an application on their website.

But if you believe in your technical skills, go ahead and DIY. All in all, keep your Aventon bike clean and regularly serviced to avoid these issues. No e-bike is perfect, but Aventon does come close. 

Sources

Aventon

Elecgeeky

Electric bike review